Terms of service

Terms of Service

Welcome to Gracefully Chasing. By accessing or using our website, purchasing our products, or engaging with us in any way, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General Information

Gracefully Chasing is an Australian-based modest fashion brand specialising in hijabs and accessories designed with intention and elegance. The website (gracefullychasing.com) is operated by Gracefully Chasing (“we”, “our”, “us”).

These Terms of Service apply to all users of the site, including browsers, customers, and others who access our services. By using this site, you agree to comply with all applicable laws and regulations.

2. Product Information

We strive to display our products as accurately as possible, including descriptions, colours, and images. However, due to differences in device screens, lighting, and fabric texture, actual colours may vary slightly from what you see online.

We reserve the right to modify or discontinue any product at any time without notice.

3. Pricing & Payment

All prices are listed in AUD (Australian Dollars) and include GST (if applicable). We reserve the right to update pricing at any time.
Payment must be made in full at the time of purchase. We accept major credit/debit cards, PayPal, and other secure payment gateways offered at checkout.

4. Shipping & Delivery

We ship Australia-wide and internationally. Shipping times and costs are outlined on our Shipping Policy page.
Please ensure your delivery information is correct — we are not responsible for delays or losses due to incorrect shipping details.

5. Returns & Refunds

Due to hygiene reasons, we do not accept returns or exchanges for change of mind. If your item is faulty or not as described, you may be eligible for a return or refund under Australian Consumer Law.
See our full Refund & Return Policy for details, or email us at gracefullychasing@gmail.com within 7 days of receiving your item.

6. Intellectual Property

All content on this website, including images, logos, designs, graphics, and text, is the property of Gracefully Chasing and is protected by copyright laws.
You may not copy, reproduce, modify, or distribute any content without written permission.

7. User Conduct

By using our site, you agree not to:

  • Violate any laws or regulations

  • Upload or transmit harmful code or malware

  • Attempt to access our systems or interfere with our operations

  • Use our products or site for any unlawful or unauthorised purpose

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of those external sites. Use them at your own discretion.

10. Modifications to Terms

We reserve the right to update or change these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms will be handled in accordance with applicable Australian legal processes.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:
📧 gracefullychasing@gmail.com